When will I receive my items?
Please allow up to two business days to process your order in addition to the shipping method you select. We are unfortunately not open on the weekends. We will always do our best to get your items to you as fast as possible.
When will my order arrive?
You should receive your order within two weeks of when we receive your payment (slightly longer for checks.)
Are there deadlines?
No, we ship all year round as long as the products are in stock. Bare in mind the closer to December carriers may experience delays so earlier is better for Christmas deliveries (fundraisers please aim to submit final orders by the end of November).
What if I need to return or am missing an item?
If there are any issues with your order our office will need to be notified within 5 business days. Exchanges or returns can be sent to our warehouse and a credit issued provided the items and packaging are unharmed. If an error occurred while placing the order refunds may be less shipping and/or a re-shipment may incur an additional shipping fee.